Graphic representing the Annual Customer Satisfactions survey and that DFAS is listening for feedback. It includes a photo of the DFAS seal on the left side and a photo of a Customer Service Representative on the right. In the middle are seven silhouettes representing our customers: Military, Retirees, Civilians, Small Business Partners, Travelers, Accountants and Security Cooperation Accounting.

We're listening

DFAS made these improvements based on YOUR feedback during our 2023 Annual Customer Satisfaction Survey. We've broken everything down to mission areas to help you easily find what you want. We are not done making improvements, and we want to hear how we can continue to improve your collective customer experience. We're still listening.

Click on icon to see improvements we made to Accounting Services. Accounting
Services		 Click on icon to see improvements we made to Audit Support.

Audit
Support

 Click on icon to see improvements we made to Accounting Services.

Civilian
Pay
Click on icon to see improvements we made to Accounting Services.

Retired
Pay

 Click on icon to see improvements we made to Accounting Services.

Travel
Pay

 Click on icon to see improvements we made to Accounting Services.

Vendor
Pay


 DFAS Locations providing Accounting Services 

DFAS Locations
DFAS Cleveland
Cleveland, Ohio
DFAS Columbus
Columbus, Ohio
DFAS Indianapolis
Indianapolis, Indiana
Mark Center
Arlington, Virginia
DFAS Texarkana
Texarkana, Texas
DFAS Rome
Rome, New York
DFAS Europe
Kaiserslautern, Germany
DFAS Japan
Yokota Air Base, Japan
 
DFAS Call Centers

Main DFAS Call Center
888-332-7411

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DFAS Headquarters Mailing Address

DFAS Headquarters
Mailing Address
8899 East 56th St.
Indianapolis, IN 46249

Page last updated July 5, 2023