866-912-6488 
Mon-Fri:
7:30 a.m. to 4:00 p.m. EST

Contact Us
Privacy Information

askDFAS

Contact Us - Debt and Claims 

Debt and Claims is the department in DFAS responsible for the collection or settlement, of delinquent debts owed to the Department of Defense. The debt department collects from former military members, former Department of Defense civilian employees, and some other individuals. 

Image IconSubmit a Question Online via AskDFAS


How to submit your AskDFAS ticket:

  1. Access AskDFAS here.
  2. Under Categories, select most relevant ‘Category.’
  3. Select the most relevant ‘Subcategory.’
  4. Enter your information.
  5. Attach any documentation that supports your inquiry.
  6. Click Submit.
After submitting via AskDFAS, a ticket number will be emailed to you for reference and updates. Please keep this ticket number for your reference.
 
Image IconCustomer Care Center


Call the DFAS customer care center toll free at 1-866-912-6488, Monday – Friday between the hours of 7:30 a.m. and 4 p.m. EST.

Image IconMailing Address

Debt and Claims:

DFAS-IN/Debt and Claims
Dept. 3300
8899 East 56th Street
Indianapolis, IN 46249-3300

Waivers and Remissions:
DFAS-IN/Debt and Claims
Dept. 3300 ATTN: Waivers and Remissions
8899 East 56th Street
Indianapolis, IN 46249-3300

Claims and Correction of Records:
DFAS-IN/Debt and Claims
Dept. 3300 ATTN: Claims and Correction of Records
8899 East 56th Street
Indianapolis, IN 46249-3300

Return to the Debt and Claims DFAS Homepage
Page Updated: April 13, 2023