HomeRetiredMilitarynewseventsnewsletterDirectors Message March 2020

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Director’s Message

Greetings and welcome to the first Retired and Annuitant Pay newsletter of 2020!

First, I want to assure you that DFAS remains operational and we will continue our mission to ensure scheduled payments are made timely. We understand the importance of the payments and services we provide and ask that you use the electronic and phone self-service options and information in this newsletter and available on DFAS.mil, AskDFAS, myPay, and YouTube.com/DFAS whenever possible.

Here in Ohio, we are already seeing signs of spring. While spring brings back the sunshine, it is also the busiest time for us, tax season.

If you are still in need of tax documents for your retired or annuitant pay account, there’s an article in this issue on convenient options for getting them that don’t involve waiting on hold, such as using myPay to get both current and past tax documents.

Speaking of myPay, we hope you will check out the articles in this issue on the benefits of using myPay and the convenient options it provides. If you are not using myPay, this newsletter also includes an article with step-by-step instructions to get started with myPay or reactive your myPay account. 

This newsletter also highlights important information on the SBP-DIC Offset phased elimination. We have a new webpage where we post up-to-date information as it becomes available, including a list of helpful FAQs.  

We also have articles on good news for our child annuitants regarding school certifications, and the new form tools for annuitants that include helpful checklists and videos to make filling out forms easier to complete. 

We continue to work to get more helpful information on our website to better explain military retired and annuitant pay, which is complex and can be confusing.

I hope you find the articles in this issue helpful. Please share the information with your retired military friends who may not see the online editions of the newsletter. 

We thank you for your service and are honored to serve you. We hope you stay safe and well.

Page last updated on March 18, 2020