Convenient Options for Getting Your Pay Information and Making Pay Account Updates
Instead of waiting on hold to talk to a customer service representative, you can use these convenient self-service options for getting your retired or annuity pay information, and for making updates to your pay account.
Retirees
Retirees - Use myPay for statements and tax documents:
mypay.dfas.mil
View/print/save a Retiree Account Statement
- View/print/save a CRSC statement
- View/print/save a current year IRS Form 1099R and up to four prior year 1099Rs
- View/print/save the IRS Form 1095 for reporting Affordable Care Act information
- Turn On/Off Hard Copy for RAS, 1099R, IRS Form 1095
- View/print/save an official Verification of Pay letter
- View Court Orders
Retirees - Use myPay for Retired Pay account updates:
mypay.dfas.mil
Change mailing address or email address
- Change federal and state tax withholding
- Change Direct Deposit information
- Add or change beneficiary for Arrears of Pay (final retired pay payment)
- Check RAS for SBP election information
- Start, stop or change allotments
Retirees - Use myPay for these myPay account options:
mypay.dfas.mil
- Set up a Limited Access Account
- Newsletter Alert Notifications - turn on/off
- Tax Statement Alert Notifications - turn on/off
- Change login ID or password for myPay
- Password on Demand for myPay, including online password reset
Note: Please see the article in this issue on reactivating your myPay account or setting up a first-time myPay account.
Retirees - Use the online AskDFAS option to:
- Request a current year IRS Form 1099R or up to two prior year 1099Rs mailed to an address on record or to a one-time-only, temporary address
- Request a 1095 tax statement
- Change mailing address
- Report the death of a retiree
Retirees - Use the telephone self-serve option to:
Request a current year IRS Form 1099R or up to two prior year 1099Rs mailed to address on record
Call 800-321-1080
Choose option 1 for self-serve
Choose option 1 for retiree
Choose option 1 to request 1099R
Annuitants
Annuitants - Use myPay for statements and tax documents:
mypay.dfas.mil
- View/print/save an Annuitant Account Statement
- View/print/save a current year IRS Form 1099R and up to two prior year 1099Rs
- View/print/save a current year 1042S and up to two prior year 1042S
- Print/save a Certificate of Eligibility
- Print/save a Report of Existence
Annuitants - Use myPay for Annuity Pay account updates:
mypay.dfas.mil
- Change mailing address or email address
- Change federal tax withholding
- Change Direct Deposit information
- Submit a Certificate of Eligibility
- Submit a Report of Existence
Annuitants - Use myPay for these myPay account options:
mypay.dfas.mil
- Set up a Limited Access Account
- Newsletter Alert Notifications - turn on/off
- Tax Statement Alert Notifications - turn on/off
- Change login ID or password for myPay
- Password on Demand for myPay, including online password reset
Note: Please see the article in this issue on reactivating your myPay account or setting up a first-time myPay account.
Annuitants - Use the online AskDFAS option to:
Request a current year IRS Form 1099R or up to two prior year 1099Rs mailed to address on record or to a one-time-only, temporary address.