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Convenient Options for Getting Pay Information and Making Pay Account Updates

Instead of waiting on hold to talk to a customer service representative, you can use these convenient self-service options for getting your retired or annuitant pay information, and for making updates to your pay account.

Retirees

Retirees - Use myPay for statements and tax documents:
https://mypay.dfas.mil

  • View/print/save a Retiree Account Statement
  • View/print/save a CRSC statement
  • View/print/save a current year IRS Form 1099-R and up to four prior year 1099-Rs
  • View/print/save the IRS Form 1095 for reporting Affordable Care Act information
  • Turn On/Off Hard Copy for RAS, 1099-R, IRS Form 1095
  • View/print/save an official Verification of Pay letter
  • View Court Orders 

Retirees - Use myPay for Retired Pay account updates: 
https://mypay.dfas.mil

  • Change mailing address or email address
  • Change federal and state tax withholding
  • Change Direct Deposit information
  • Add or change beneficiary for Arrears of Pay (final retired pay payment)
  • Check RAS for SBP election information
  • Start, stop or change allotments

Retirees - Use myPay for these myPay account options:
https://mypay.dfas.mil

  • Set up a Limited Access Account
  • Newsletter Alert Notifications - turn on/off      
  • Tax Statement Alert Notifications - turn on/off
  • Change login ID or password for myPay
  • Password on Demand for myPay, including online password reset

Note: Please see the Tax Season article in this issue for information on reactivating your myPay account or setting up a first-time myPay account.

Retirees - Use the online AskDFAS option to:
http://go.usa.gov/xPh7p

  • Request a current year IRS Form 1099-R or up to two prior year 1099-Rs mailed to an address on record or to a one-time-only, temporary address
  • Request a 1095 tax statement
  • Change mailing address
  • Report the death of a retiree

Retirees - Use the telephone self-serve option to:

Request a current year IRS Form 1099-R or up to two prior year 1099-Rs mailed to address on record

Call 800-321-1080
Choose option 1 for self-serve
Choose option 1 for retiree
Choose option 1 to request 1099-R

Annuitants

Annuitants - Use myPay for statements and tax documents:
https://mypay.dfas.mil

  • View/print/save an Annuitant Account Statement
  • View/print/save a current year IRS Form 1099-R and up to two prior year 1099-Rs
  • Print/save a Certificate of Eligibility
  • Print/save a Report of Existence

Annuitants - Use myPay for Annuity Pay account updates:
https://mypay.dfas.mil

  • Change mailing address or email address
  • Change federal tax withholding
  • Change Direct Deposit information
  • Submit a Certificate of Eligibility
  • Submit a Report of Existence

Annuitants - Use myPay for these myPay account options:
https://mypay.dfas.mil

  • Set up a Limited Access Account
  • Newsletter Alert Notifications - turn on/off      
  • Tax Statement Alert Notifications - turn on/off
  • Change login ID or password for myPay
  • Password on Demand for myPay, including online password reset 

Note: Please see the Tax Season article in this issue for information on reactivating your myPay account or setting up a first-time myPay account.

Annuitants - Use the online AskDFAS option to:
http://go.usa.gov/xPh7p

Request a current year IRS Form 1099-R or up to two prior year 1099-Rs mailed to address on record or to a one-time-only, temporary address.   

Page last edited on Dec 18, 2019