Travel Voucher Status

 

Check Your Travel Voucher Status

In just four simple steps, you can check your travel voucher status here. Note: this tool currently only works with CAC enabled computers. 

Photo of a C-130 Loading Up with troops and their gear.


DTS Users: We recommend you first contact your Lead Defense Travel Administrator (LDTA). Or, login to the Defense Travel System (DTS) Website to check your status. Status of travel processed in DTS is not available using the methods listed above.

Additional Options to Check the Status of Your Voucher Include:

  • Text alerts are available. To receive text alerts please opt into receiving text messages in your myPay account. Once logged in, select personal settings to ensure your mobile phone is up-to-date. Next, you will click on "Turn On/Off Alert Settings." Where it says, "send me a text message when" click the button under "SmartDocs email notification is sent." The word "yes" will appear when it is turned on. 
  • In addition, please ensure your email is up-to-date to receive email notifications. Click on "email address" under personal settings and review the information and update if necessary.
  • Army Active Duty, Reserve, National Guard and Defense Agency employees can check if their claim has been completed in myPay. Login and select "Travel Voucher Advice of Payment" from the main menu. If it has been completed then you will see your advice of payment.
  • Casualty/Wounded Warriors should email dfas.Indianapolis-in.jfa.mbx.casualty-customer-service@mail.mil or call 317-212-3562 to find out the status of your voucher. For more information, please visit Wounded Warrior pay.
  • Contact the Customer Care Center for Travel Pay questions at 1-888-332-7411 option 4, 1. 

How to Check Your Status Using the Convenient Check Travel Voucher Status Tool:

The quickest and most convenient way to check the status of a claim is by visiting the Check Travel Voucher Status Tool. To check the status of your claim simply follow the four steps below:

  1. Enter your travel order/authorization number.
  2. Enter the first four letters of your last name.
  3. Click submit to obtain your travel voucher.
  4. To understand your status update, please see below.
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Status Update Definitions



 

A notification of receipt is emailed after we receive your travel voucher, allow up to 10 business days for receipt. The status notification below describes where your voucher is in the process.

✓  Your voucher has been received.
  • DFAS has your voucher. Thank you for your patience, we will process your voucher soon. Vouchers are processed in the order they are received. 
✓  Your voucher has been received and logged.
  • DFAS has your voucher and your information has been input into our system. If you provided an email address on your voucher, you should have received an email letting you know you’ve reached this step. Remember, your voucher must still be examined and approved before being released for payment.
✓  Your voucher has been assigned to the examiner.
  • Your voucher is being reviewed; payment is being calculated.
✓  Your voucher is awaiting approval.
  • Once approved, the payment system will release the funds.
✓  Your voucher has been released for payment.
  • Please allow 3-5 business days for your payment to be reflected in your account.
✓  Your voucher has been returned.
  • There was an error with your voucher and we had to send it back to you for correction. Please make the corrective actions required and return for processing and payment.
    • If your voucher was for Temporary Change of Station (TCS), Temporary Duty (TDY) or a Civilian Relocation, your voucher will be emailed to you explaining what corrective action is needed in order be ready for payment.
    • If your voucher was for a Military Permanent Change of Station (MILPCS), you will be emailed for corrective actions for completion of your voucher. Your local pay office or Transportation Office will receive your claim if they submitted your voucher.
✓  We do not have a record in our system.
  • We checked our system and could not find your voucher. Please check to ensure the travel authorization number used to check the status of your voucher is correct.
    • If your voucher was for a Military Permanent Change of Station (MILPCS), we may have your voucher and it is not yet in the system. Please allow a few days for our technicians to enter your information into the system then try again.

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Page Updated: Jan 4, 2024