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  3. Common Errors on Waivers & Remissions Forms

Speed up your waiver application process by avoiding these common problems

Active Duty Military

Be sure you sign and date your waiver application.

You must submit DD Form 2789 through your finance office. The form but be endorsed by your Commander before you send it to the Remissions and Waivers Department.

If you indicate on the waiver application that you dispute the validity of the debt your application could be rejected.  If a debt is disputed,  ask your servicing finance or payroll office to conduct an audit before you proceed with the application process.

Remember to state the date and how you became aware of the debt (Blocks 12 and 13 on DD Form 2789).

You must state a concise reason why you are requesting a waiver and why you feel it should be approved (Block 14 on DD Form 2789).

All supporting documents that apply to the debt must be included with the waiver application.

Active Civilian Employees

You must submit your application through your civilian pay office.

Spouses & Dependent Children (Annuitants)

Submit your application through annuity pay.

Retirees

If your debt did not occur on military duty, submit your application to the retired pay office.

Out-of-Service Military & Former Civilian Employees

Submit your application directly to DFAS Remissions and Waivers Department.
DFAS-IN/Debt and Claims
Dept. 3300 ATTN: Customer Care Center
8899 East 56th Street
Indianapolis, IN 46249-3300