Civilian Service Waivers

DoD Civilian Service Waivers or Remissions

What is a waiver?
A waiver is an act of the government to intentionally relinquish its claim against an individual for a debt resulting from erroneous payments or allowances.

How to request a waiver of government debt
You can request a waiver or remission by completing the DD Form 2789  of Indebtedness Application.

To apply for a waiver you must:

• Have a debt established on your pay account.
• Submit your application to your civilian payroll office within 3 years of the date the debt was discovered by a pay official. 
• If a debt is disputed, you can ask your servicing finance or payroll office to conduct an audit before you proceed with the application process.  Former employees must contact the Civilian Payroll Office at 800-538-9043 to request an audit.  Upon final determination of your audit, if you would like to request a waiver, you may proceed with the waiver process. If you do get an audit determination, please ensure that you insert the results of your audit, and a statement acknowledging the validity, with the waiver application

Active and former civilian employees must complete the first page on the DD Form 2789.
Once complete, submit the application to the address listed on the debt notification letter.

If you did not receive a debt notification letter call the Civilian Payroll Office for a copy: 800-538-9043.

Documents you should send with the application

A copy of all Standard Form-50’s during the time period of the debt must be provided for all debts. Copies of SF-50’s may be recovered from your current or former pay office located in your Official Personnel File (OPF).

To expedite the handling of your waiver file, please provide Leave and Earnings Statements including 3 pay periods before and after the period of indebtedness. 

Common debts and required documents to submit with your application:

• Time and attendance errors - copies of original and adjusted time cards during the debt period.
• Erroneous rate changes and promotions – contracts, offer letters, corresponding e-mails, or memos regarding the error.
• Federal Employee Group Life insurance (FEGLI) - SF-2817 and/or election change or cancelation of FEGLI.
• Federal Employee Health Benefits (FEHB) - SF-2890 and/or SF-2810 change or cancelation of FEHB.
• Foreign Entitlements - SF-1190s signed with dates and locations of deployment and all orders associated with the debt.
• Travel related debt - travel vouchers (1351-2 or DD Form 1610), original and/or amended orders, expense receipts, verification of payments received, and Advice of Pay.

If you reference a document in your waiver application you must provide the document.

Waiver applications are not limited to DD Form 2789 and the listed required documents. Please provide all documents that describe how and why the debt occurred to support your waiver application.

Failure to provide these documents may prevent consideration of your waiver request.

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