Purpose. This Defense Finance and Accounting Service (DFAS) Financial Systems Organization (FSO) Training Policy establishes a corporate training plan and program which is designed to develop the skills and knowledge of all FSO employees so they can effectively and efficiently provide software services to customers through the daily performance of their roles.
Scope. This document defines the FSO Training Policy and establishes the intent and parameters of the Training Program. This policy governs the planning, delivery, and evaluation of all training needed to provide and manage current and future software services to DFAS customers.
Goals.
1. Quality software engineering services to customers are sustained by cost effective, timely and consistent training.
2. Training resources are managed at all levels of the organization.
Policy Statements. This policy directs the creation of an FSO corporate training program maintained under the direction of FSO Systems Management Directorate. The Training Program shall include the identification and definition of all standard software roles within the organization, the competencies associated with each role, and shall identify and make available the training required to achieve role competencies. The Training Program shall establish and execute a plan to provide for the continued definition of software roles, competencies and required training. The following functions and responsibilities of this policy are:
1. Define and maintain core competencies for all standard FSO software enginneering, managerial and support roles. Definition and maintenance of competencies for standard roles is the responsibility of FSO System Management Directorate (SMD). Competencies shall be defined for project unique roles by the automated information system project officer and approved by the Director of Financial Systems Activity (FSA) or the Director for Software Engineering (DSE).
2. Establish a record for each FSO employee that contains the employee’s software role requirements, competencies, and training needed. FSO Systems Management Directorate will coordinate the establishment and maintenance of a training records repository. Training records will be maintained by FSA/DSE managers and training coordinators and will be used for planning purposes. An employee may be waived from mandated training provided the employee can demonstrate working skill and knowledge in the subject area. Waivers for mandated training must be approved by the employee’s manager and by the Director of the FSA/DSE.
3. Develop an annual plan identifying each FSO employee’s training requirements for their software role and competencies. Each software manager is responsible for creating a training plan for the professional development and growth of each subordinate.
4. Determine training priorities and funding requirements to support annual plan identifying each FSO employee. Each level of management will establish priorities within his/her organization and will forward summarized requirements to the next higher level of management. Detailed training information will be furnished to training coordinators.
5. Establish an annual corporate training plan that indicates the types of training courses required by group(s) or individual(s). FSO Systems Management Directorate will consolidate annual training requirements, coordinate recommended priorities for FSO Director approval, coordinate sharing of courses, and recommend sources to FSA/DSE Directors and to training coordinators. FSO Systems Management Directorate will utilize DFAS and OPM training programs whenever possible.
6. Conduct or acquire training in accordance with the annual corporate training plan. FSO Systems Management Directorate will monitor the execution of the corporate training plan. FSA/DSE Directors, software support managers, and AIS managers are responsible for ensuring FSO employees are trained in accordance with the plan.
7. Maintain an inventory of effective training resources. The FSO Systems Management Directorate will collect and consolidate course evaluations and recommend preferred training resources to FSA/DSE Directors and training coordinators.
8. Establish organizational standards for courseware, instruction media, schedules, and certifications. FSO Systems Management Directorate is responsible for establishing and monitoring these standards for all FSO-developed courseware.
9. Store Training Program processes and procedures in the Process Asset Library. FSO Systems Management Directorate is responsible for ensuring that the Training Program process definition and procedural documentation is developed, maintained, and is accessible to users.
10. Establish measurements for the status and quality of the Training Program. The FSO Systems Management Directorate is responsible to create measurement criteria and to monitor the status and quality of the Training Program. It is the responsibility of each FSO employee to provide accurate input and feedback regarding the Training Program.
11. Establish periodic reviews and evaluations of the Training Program. The FSO Systems Management Directorate shall ensure that the Training Program activities and processes are evaluated and reviewed on a periodic basis by senior management and by an independent group(s).
References.
1. Capability Maturity Model Level 3 Training Program
2. DFAS-FSO Training Policies 12-18-95
3. OPM Approved Core Comptetencies, Learning Objectives and Developmental Activities for Technical Occupations
4. 5 USC 4107
5. DFAS 8000.1-R, Chapters 6 and 7.
Point of Contact.The Director, Systems Management and members of the Corporate SEPG may be contacted regarding this policy. They may be reached at DSN 699-5927 or commercial 317-510-5927.
