1. DFAS Home
  2. TDY Travel
  3. TDY Customer Service

Active Duty and Defense Agency Temporary Duty (TDY)

The following service members and civilian employees of the agencies use the contact information below:
• Army Active Duty Component Members
• Civilians Traveling in Support of Army Active Duty Component Members
• Army Materiel Command Employees
• Civilian Defense Agency Employees (excluding DLA, DCMA, and DCAA)


Contact Us
General Customer
Service Questions

Phone: 1-888-332-7366
DSN: 699-0300
Select option 1

Online Request Have a TDY Question?

Use the Where to Submit Claim for all voucher submissions.

Reserve and Defense Agency Temporary Duty (TDY)

1-888-332-7366    Mon-Fri 7:30 AM - 5:30 PM EST

Questions related to Reserve Soldiers TDY, mobilized National Guard and Army Reservist in support of contingency operations. Also, federal civilian employees working for the following defense agencies:

  • Defense Logistics Agency (DLA)
  • Defense Contract Management Agency (DCMA)
  • Defense Contract Audit Agency (DCAA)
  • Naval Air Systems Command (NAVAIR)
  • Naval Air Warfare Center Weapons Division (NAWCWD) - China Lake
  • Naval Reserve Officers Training Corp (NROTC)
  • Naval Sea Systems Command (NAVSEA)
  • Naval Surface Warfare Center (NSWC) - Crane Division
  • Naval Undersea Warfare Center (NUWC - Newport and Keyport)
  • Space & Naval Warfare Systems (SPAWAR)
Commercial:    317-212-0300
DSN: 699-0300
Have a TDY question?

Interactive Voice Response System (IVRS) Number:    1-888-332-7366
Check voucher status with the automated IVRS. Available 24 hours a day, 7 days a week. 

Casualty Travel

 1-317-212-3562

Questions related to Casualty, Wounded Warriors, Family Members of Wounded Warriors or Support Personnel assisting Wounded Warriors:

Email:    DFAS-IN.CASUALTY.CUSTOMER.SERVICE@DFAS.MIL

Use askDFAS to search by keyword and view frequently asked questions. Or, submit your travel related questions. Select the “ArmyTrvlPay” category.
Page updated February 6, 2012.