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Check voucher status

Army active, Reserve, National Guard and Defense Agency employees can check the status of travel vouchers in myPay.  Login and select "Travel Voucher Advice of Payment" from your main menu.

Or, call 1-888-332-7366 (DSN 699-0300) the self-service telephone line to find out if your voucher has been paid.  You will need your social security number and telephone self-service PIN.  Read this guide to get a PIN or create a new one.  The self-service line is for travelers not using the Defense Travel System (DTS).

Notification of Receipt

Did you submit a travel voucher and not receive a notification of receipt back from DFAS? 

This may be due to the fact that DFAS did not receive your travel voucher.  See below for potential reasons why your submission may have not been received:
  • The email attachment is larger than 5MB
  • The email attachment is another email (when submitting a travel voucher via email, do not attach an email with a travel voucher already attached as an attachment to new email; see below for example)


  • PDF document with JavaScript (not applicable if being sent from a .mil email account)
    • The May 2011 version of the 1351-2 has JavaScript built into it; therefore you must print the document, scan it back into your computer and then resubmit
Note: Always allow at least 1-2 business days after submission for your notification of receipt (this will allow enough time for your Travel Voucher to be logged into the system and the notification to be generated).