Are you paying your insurance
premium through an allotment deduction from your Retired pay? If
so, here are some points you may need to consider:
**If your insurance premium amount
changes, please contact DFAS to change the amount of your allotment
deduction by calling 1-800-321-1080. For Tricare (Dental, Prime,
USFHP) and Long Term Care insurance allotments, the member must
contact the provider so an automated input can be
submitted.
**If you've changed your address,
remember to inform both DFAS and your insurance company of your new
address.
**Many allotment starts, stops and
adjustments are possible nearly 24 hours a day, 7 days a week via
the automated system myPay. Please see
https://mypay.dfas.mil/mypay.aspx
for further details.
**For those members who have
policies with insurance companies other than Tricare (Dental,
Prime, USFHP) and Long Term Care, please make certain that your
insurer understands that they cannot stop, start, or change your
allotment on your behalf. You can make changes to your account by
calling 1-800-321-1080 after answering some validation
questions.
**Have you received a Retiree
Account Statement indicating a net pay change? If so, it may be a
sign that you need to contact your insurance company and have us
adjust your allotment amount. If an allotment is sent to the
insurance company that is greater than the amount due for your
premium, the company will often send the overpayment back to DFAS.
We, in turn, refund the overpayment to you in the same method that
your Retired pay is received.
**We will notify you of payment
returns from the insurance company, but this will not reflect on
your Retired pay statement.
**Before you request an allotment,
please be sure that you have enough Retired pay to fulfill the
allotment amount. Avoiding this mistake will help prevent
complications which could result in non-receipt of pay or in an
underpayment to the allotment recipient.