RNA-News: December 2009
RNA-News
 Page Index
December 2009
 COLA Update for 2010
 Stimulus package changes income tax withholding
 Direct Deposit - Better Service, Better Security
 Customer service call menu changes
 CRSC/CRDP Open Season
 Recoupment of VSI/SSB suspended, pending review
 Donations help military, families worldwide
 Stay Alert - Don’t get hooked by the crooked phisher-men!
Retired, Annuitant Pay returns to DFAS operations
 Retired, Annuitant Pay returns to DFAS operationsprint page :: email page  

As many of you know, DFAS is returning Military Retired and Annuitant Pay to government operation and management on February 1, 2010. While Lockheed Martin has provided excellent service over the past eight years, an independent analysis determined that the transition could improve customer satisfaction by enhancing flexibility and responsiveness.

DFAS is working diligently to ensure a smooth transition of all functions. This change should not affect you. Should you have any questions or experience any difficulties, you may continue to use the same customer service telephone number: (800) 321-1080.

We want to assure you that taking care of the men and women who have served this country is our top priority. We understand that you rely on us to ensure your financial stability, and we will continue to provide excellent customer service and timely, accurate pay.