Defense Finance
and Accounting Service

Providing payment services of the U.S. Department of Defense

1-888-332-7411

MyPay

Notify Us of Life Changing Events

As you move through your retirement years, make sure you keep us informed whenever anything changes that could affect your retired pay. You should make sure your contact information and check payment information in myPay are always current. If you experience a life changing event, make sure you contact us directly at Retired and Annuitant Pay to let us know.
The following are examples of life-changing events you should notify us about, and the parentheses describe how these events could impact your account:
  • Marriage (SBP, arrears of pay beneficiary, federal income tax)
  • Divorce (SBP, arrears of pay beneficiary, federal income tax)
  • Death of a spouse (SBP, arrears of pay beneficiary, federal income tax)
  • Birth of a child (SBP, arrears of pay beneficiary, federal income tax)
  • Moving to a new place of residence, even if just for the winter months (general correspondence delivery, 1099-R and retiree account statement mailing, state income tax withholding)
  • Opening, changing or closing a bank account (net pay and allotment direct deposit)
  • Changing your e-mail address stored in myPay (myPay account change notifications, retiree newsletters, myPay notifications for 1099-R and retiree account statement availability)
  • Paying off and/or closing an insurance policy (net pay and allotment direct deposit)
 
If you keep your information current in myPay and submit the appropriate paperwork when a life changing event occurs, you will help us improve the service we provide to you and your loved ones. If you report these events, your beneficiaries will have fewer issues and concerns to resolve at the time of your death. 
 
Please remember to report life changing events to our mailing address:
 
Defense Finance and Accounting Service
U.S. Military Retired Pay
P.O. Box 7130
London, KY 40742-7130
 
You can also report life changing events by using our FAX number: 800-469-6559, or by calling our Customer Care Center: 800-321-1080, option 1.

 
Updated December 12, 2013