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Providing payment services of the U.S. Department of Defense

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You can apply for a waiver to the electronic payment requirement in a limited range of circumstances.

If you were over 90 years of age by May 1, 2011, the electronic payment requirement has been waived for you. If you currently receive your payments by paper check, you do not have to do anything. You will automatically continue to receive your payments by paper check. 

In addition, if you live outside the United States, the electronic payment requirement has been waived for you. If you currently receive your payments by paper check, you do not have to do anything. You will automatically continue to receive your payments by paper check.

Otherwise, if you want to continue receiving paper checks, you must apply for a waiver. You can only qualify for a waiver if you meet one of the following conditions:

1) You have a mental impairment (doctor’s note recommended but not required).

2) You live in a remote location where the infrastructure does not support use of electronic payment products. For example, direct deposit is not available or there are no ATMs or point of sale locations to utilize a debit and/or prepaid card.

Please do not apply for a waiver unless you believe you meet one of above-referenced conditions. If you believe you might qualify for a waiver, you can download a request form(FS Form 1201W-DFAS).

Please complete the form, supplying all requested information and attached documentation. Once you have completed and signed the form, you can mail it to

U. S. Treasury
Electronic Payment Solution Center
P. O. Box 650015
Dallas, TX 75265-0015

The Federal Reserve Bank of Dallas (FRB Dallas) is acting as Treasury’s agent to process waiver applications. Criteria for waivers and determinations of whether these criteria have been met are made for Treasury by FRB Dallas. DFAS is not involved in this decision.

Once your application has been reviewed, FRB Dallas will notify you of the outcome. If your application has been approved, DFAS will be notified, and you will be removed from the non- compliant list

If you have any questions about the waiver application process, or the status of a waiver application you have previously made, Treasury’s Electronic Payment Processing Center at 1-877-597-3055 should be able to answer your questions.