Garnishment: Contact Us
Garnishment
Contact Us
 Contact Usprint page :: email page  
  • Garnishment Operations Customer Service:

Toll Free Phone: 1-888-DFAS411 (332-7411)

Garnishment Operations hours of operation are 7:30 AM to 6:00 PM Eastern Standard Time.

To send a message to DFAS Cleveland Garnishment Operations please click here.

Garnishment Operations Facsimile (FAX) Information Fax Facts

Note: The Garnishment Office does not process actions or service questions relating to the Bank of American (BOA) travel card debts. These are salary offsets and not garnishments. Please contact BOA or your travel card administrator for assistance.

Please ensure that you include the member's/employee's Social Security Number on all messages to the Garnishment Operations Directorate. The SSN is required in order for us to identify a case.

Your request for a copy of a court order must be made within 30 days of the date of your notification letter. If you have further questions after you receive your copy of the court order, contact Garnishment Customer Service at 1-888-DFAS-411 or 1-888-332-7411.

By state law, the courts, child support agencies, or attorneys are required to provide a copy of the court order to the debtor, obligor. Now Congress has passed legislation to establish a 3-year pilot program that authorizes DoD to eliminate the requirement for DFAS to provide an additional copy of garnishment court orders for cases involving child support, alimony and civilian commercial garnishments.

  • Garnishment Operations Address Information:
Defense Finance & Accounting Services – Cleveland
Attention: DFAS – HGA/CL
P.O. Box 998002
Cleveland, OH 44199-8002

Note: Please, when submitting correspondence to the Garnishment Operations Directorate, ensure that you include the member's/employee's Social Security Number on documents. Also ensure that your return mailing address is included on the correspondence and not just on the mailing envelope.

If you did not receive your copy from the initiating agent, you may request a copy of the court order from DFAS-HGA/CL. The request may only be made by the member or employee being garnished. Court order copies will only be mailed to the member's/employee's address in the DFAS system.