DFAS Home

Defense Finance
and Accounting Service

Providing payment services of the U.S. Department of Defense

1-888-332-7411

MyPay

DAI WAWF Reject Requests

A reminder for requesting Wide Area Workflow (WAWF) Defense Agency Initiative (DAI) rejects. When a contractor submits an invoice in WAWF and later decides the submission is incorrect and needs to have it rejected, the request can be submitted to a specifically established email box:

DFAS-INDAIEntitlements@dfas.mil

Additional tips:

  1. This is for DAI contracts only: Payment Office DoDAACs: HQ0600, HQ0623, and HQ0622.
  2. State the specific payment office/DoDAAC on the SUBJECT line. EX: HQ0600
  3. The invoice number and explanation for the reject request must be in the body of the email.
  4. Double check all info against the actual WAWF submission before sending your request. It must match exactly or DFAS cannot retrieve the record.
  5. The WAWF status of the invoice must show 'PROCESSED'.
  6. Allow 1-2 working days after submitting the invoice in WAWF before requesting the rejection. DFAS does not have visibility of the info until after this time.
  7. If the invoice was submitted with any type of incorrect info, this is how you must let us know which record you are referring to, otherwise we will not be able to retrieve the record.
  8. Each contract number/delivery order must be submitted on a separate request. You cannot 'double-up' on the reject request.