Customer Service

Defense Finance
and Accounting Service
Providing payment services of the U.S. Department of Defense
MyPay

Hours of Operation

CUSTOMER CARE CENTER PHONE NUMBERS HOURS OF OPERATION
Military Retired & Annuitant Pay 888-332-7411, option 4, then option 1 8 a.m to 5 p.m. ET
Military Pay - Army/Navy/Air Force/Marine Corps 888-332-7411, option 4, then option 2 8 a.m to 5 p.m. ET
Travel Pay Customer Care 888-332-7411, option 4, then option 3 7:30 a.m. to 5 p.m. ET
Out of Service Debt 888-332-7411, option 6 8 a.m to 5 p.m. ET
myPay 888-332-7411, option 3 8 a.m to 5 p.m. ET
Garnishments 888-332-7411, option 5 8 a.m to 5 p.m. ET


Customer Service

  • 888-332-7411
  • Press  
      1 Self Service (including requests for tax forms 1095,1099,and W2
      2 Affordable Care Act
      3 myPay
      4 Pay Inquiries (Retiree; Annuitant; Military and Travel)
      5 Garnishments
      6 Out-of-Service Military | Civilian Debts


    Contractors and Vendors Only

    CUSTOMER CARE CENTER PHONE NUMBERS HOURS OF OPERATION
    DFAS Indianapolis Accounts Payable 888-332-7366, option 2 7:30 a.m.  to  4:30 p.m. ET
    DFAS Columbus Accounts Payable 800-756-4571 7:30 a.m. - 4:30 p.m. ET

    Contractor and Vendor Pay Customer Service

    Phone Numbers DoDAAC Customer Service EDM Fax Numbers