Customer Service

Defense Finance
and Accounting Service
Providing payment services of the U.S. Department of Defense
MyPay

Hours of Operation

CUSTOMER CARE CENTER PHONE NUMBERS HOLIDAY HOURS OF OPERATION
Military Retired & Annuitant Pay 888-332-7411, option 4, then option 1 8 a.m to 4 p.m. ET
Military Pay - Army/Navy/Air Force/Marine Corps 888-332-7411, option 4, then option 1 8 a.m to 4 p.m. ET
Travel Pay Customer Care 888-332-7411, option 4, then option 1 8 a.m to 4 p.m. ET
Out of Service Debt 888-332-7411, option 6 8 a.m to 4 p.m. ET
myPay 888-332-7411, option 3 8 a.m to 4 p.m. ET
Garnishments 888-332-7411, option 5 8 a.m to 4 p.m. ET

 

Overseas DSN Users:

Overseas DSN users can now dial US toll-free numbers by simply dialing 94 + the 10-digit toll-free number.

For more information, check out this DISA tutorial.

Customer Service

  • 888-332-7411
  • Press  
      1 Self Service (including requests for tax forms 1095,1099,and W2
      2 Affordable Care Act
      3 myPay
      4 Pay Inquiries (Retiree; Annuitant; Military and Travel)
      5 Garnishments
      6 Out-of-Service Military | Civilian Debts


    Contractors and Vendors Only

    CUSTOMER CARE CENTER PHONE NUMBERS HOLIDAY HOURS OF OPERATION
    DFAS Indianapolis Accounts Payable 888-332-7366, option 2 8 a.m. to  4 p.m. ET
    DFAS Columbus Accounts Payable 800-756-4571 8 a.m. to  4 p.m. ET


    Federal Relay TTY
    Deaf/Hard-of-Hearing TTY Number (800) 877-8339

    Contractor and Vendor Pay Customer Service

    Phone Numbers DoDAAC Customer Service EDM Fax Numbers

    Updated November 18, 2016