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LATEST NEWS

If you are one of the more than 600 Department of Defense civilian employees working overseas who recently received a notice that you were erroneously being paid a Living Quarters Allowance (LQA), visit the Erroneous LQA page for important information about: 
• Debt notification
• Frequently asked questions
• Your options for resolving the debt
Don't miss the Debt Waiver Guide that provides detailed instructions on how to request a debt waiver.
 


DFAS Travel Pay Services processes Relocation Income Tax Allowance (RITA) vouchers on a first in, first out basis. Government Services Administration recently released the RITA rates. Due to the volume of claims we have received, expect that we'll process all your claims in approximately 30 days. For more information regarding the filing of a RITA claim or other PCS entitlement, contact a travel customer service representative at 1-888-332-7366 or DSN 699-0300.

WARNING! The Federal Retirement Thrift Savings Board advises against using any third-party mobile apps that reference the Thrift Savings Plan. TSP does not endorse these apps which require login information that could result in a security risk to your account. Keep checking the TSP website on this and other ways you can help protect your account.


DFAS Cleveland's Customer Care Center hours have changed. Customers calling 888-332-7411 or 800-321-1080 for help with Navy and Marine Corps pay, military retiree or annuitant pay, and myPay can reach us from 8 a.m. to 5 p.m. Eastern Monday through Friday.


With millions of users, protecting myPay login information is your first line of defense. Visit our new page on how you can keep your information secure.