DFAS Customer Service Phone Numbers
As of June 15, 2009 |
|
Military Pay
888-332-7411
(216) 522-5296
Military Retired and Annuitant Pay Option 1
Military Pay Option 2
Travel Option 3
Military Debts, including waivers Option 4
myPay and PIN Resets Option 5
Garnishments Option 6
Additional Options press #
Military Retired Pay
800-321-1080
(216) 522-5955
Military
Pay:
Army
888-729-2769
All Other Military Pay
888-332-7411
Civilian Pay
DFAS Indianapolis
800-538-9043
DFAS Cleveland
800-729-3277
Retired Civilian
888-767-6738
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Contract/Vendor
Pay:
DFAS Columbus Customer
Service
|
|
Customer
Service
|
1-800-756-4571
(614) 693-8507
|
|
Contract Pay
(MOCAS):
|
|
| |
Option
1
|
|
Vendor
Pay:
|
|
|
Miscellaneous Pay
EBS (formally BSM)
|
Option 2, option 2
Option 2, option 2
|
DITCO TELCOM
|
Option 2,
option 1
|
|
Columbus Vendor Pay/Defense Agencies
|
Option 2,
option 2
|
|
Air Force
(Dayton & Limestone) |
Option 2,
option 3
|
|
Marine Corps Vendor
Pay/Navy
|
Option 2, option 4
|
|
Army Acquisition (St. Louis & Rock
Island)
Disbursing-Recertified Checks
|
Option 2, option 5
Option 3
|
|
Travel -PCS Only
|
Option
4
|
|
myInvoice
|
Option 5,
option 1
|
|
Open
House/Conferences/Seminars
|
Option 5,
option 2
|
|
Referral/Assistance
|
Option
6
|
|
DeCA (Commissary)
Returned Checks
|
1-800-635-6045
(614) 693-4987
|
|
DeCA (Commissary)
Vendor Pay
|
1-800-756-4577
(614) 693-8508
|
|
|
DFAS Charleston
Customer Service
|
|
Vendor Pay
Inquiries
|
1-800-756-4571
Option 2, option 4
(614) 693-8507
Option 2, option 4
|
|
|
DFAS Cleveland
Customer Service
|
|
Military Pay Customer Service
-Military Pay Active Duty
-myPay
-Garnishments
-Savings Deposit Program
-Navy Secondary Dependency
|
1-888-332-7411
(216) 522-5096
Option 1
Option 2
Option 3
Option 4
Option 5
|
Non-Receipt
Disbursing Office
|
1-800-390-2347
(216) 522-5470
|
|
|
DFAS Dayton
Customer Service
|
|
Vendor Pay
Inquiries
|
1-800-756-4571
Option 2, option 3
(614) 693-8507
Option 2, option 3
|
|
|
DFAS Europe
Customer Service
|
|
Air Force
Vendor Pay
|
011-49-631-411-6382
011-49-631-411-6383
011-49-631-411-6384
|
Army Vendor
Pay
|
011-49-631-411-6521
011-49-631-411-6522
|
MEDCOM
DoDDS/DoDEA
Transportation Pay Customer Service
DCMA/DeCA/DLA/Defense Agencies
|
011-49-631-411-6523
011-49-631-411-6524
011-49-631-411-6525
011-49-631-411-6526
011-49-631-411-6520
|
|
|
DFAS
Indianapolis Customer Service
|
|
|
Vendor Pay (IND1)
Travel - TDY
Only
Vendor Pay Contracts
|
1-888-332-7366
(317) 510-0300
Option 1
Option 2
|
|
Transportation Payments Office (INDD)
-Customer Service
-Disbursing & SF1034s
-Loss and Damage
-Excess Cost
-Accounting and 110 Actions
|
1-888-425-7729
(317) 510-0566
Option 1
Option 2
Option 3
Option 4
Option 5
|
|
DNO-Directorate of
Network Operations
|
1-888-332-7366
(317) 510-0566
|
|
PowerTrack
|
1-800-425-7729
|
|
|
DFAS Japan
Customer Service
|
|
Customer
Service
|
011-81-311-755-3068
|
Air
Force
|
011-81-311-755-6517
011-81-311-755-6288
|
Navy
|
011-81-311-755-2932
011-81-311-755-3202
|
Army
|
011-81-311-755-2186
011-81-311-755-2153
|
Marines
|
011-81-311-755-2942
011-81-311-755-3338
|
Transportation
|
011-81-311-755-2975
|
|
|
DFAS
Lawton-Fort Sill Customer Service
|
|
Vendor
Pay
|
1-800-553-0527
(315) 709-6001
|
|
|
DFAS Lexington
Customer Service
|
|
Vendor
Pay
|
1-888-332-7366
(317) 510-0300
|
|
|
DFAS Limestone
Customer Service
|
|
Vendor
Pay
|
1-800-756-4571
Option 2, option 3
(614) 693-8507
Option 2, option 3
|
|
|
DFAS Norfolk
Customer Service
|
|
Navy Vendor
Pay
|
1-800-756-4571
Option 2, option 4
(614) 693-8507
Option 2, option 4
|
Army Vendor
Pay
|
1-800-553-0527
(315) 709-6859
|
|
|
DFAS Oakland
Customer Service
|
|
Vendor
Pay
|
1-800-756-4571
Option 2, option 4
(614) 693-8507
Option 2, option 4
|
|
|
DFAS Omaha
(Bellevue) Customer Service
|
|
Vendor
Pay
|
1-800-756-4571
Option 2, option 3
(614) 693-8507
Option 2, option 3
|
|
|
DFAS Orlando
Customer Service
|
|
Air Force
Vendor Pay
|
1-800-756-4571
Option 2, option 3
(614) 693-8507
Option 2, option 3
|
Army Vendor Pay
|
1-888-332-7366
(317) 510-0300
|
|
|
DFAS Pacific
Customer Service
|
|
Vendor Pay -
Air Force
|
1-800-756-4571
Option 2, option 3
(614) 693-8507
Option 2, option 3
|
Vendor Pay -
Army
|
1-888-332-7366
(317) 510-0300
|
Vendor Pay -
Navy
|
1-800-756-4571
Option 2, option 4
(614) 693-8507
Option 2, option 4
|
Vendor Pay -
Marines Corps
|
1-800-756-4571
Option 2, option 4
(614) 693-8507
Option 2, option 4
|
|
|
DFAS Pensacola
Customer Service
|
|
DITCO One-Pay
DITCO FABS
DITCO TELCOM
|
1-800-756-4571
Option 2, option 4
(614) 693-8507
Option 2, option 4
1-800-756-4571
Option 2, option 1
(614) 693-8507
Option 2, option 1
|
|
|
DFAS Rock
Island Customer Service
|
|
Vendor
Pay
|
1-800-756-4571
Option 2, option 5
(614) 693-8507
Option 2, option 5
|
|
|
DFAS Rome
Customer Service
|
|
Vendor
Pay
|
1-800-553-0527
(315) 709-6001
|
|
|
DFAS San
Antonio Customer Service
|
|
Vendor Pay Air
Force
|
1-800-756-4571
Option 2, option 3
(614) 693-8507
Option 2, option 3
|
Vendor Pay Army
|
1-888-332-7366
(317) 510-0300
|
|
|
DFAS San
Bernardino Customer Service
|
|
Vendor
Pay
|
1-800-756-4571
Option 2, option 3
(614) 693-8507
Option 2, option 3
|
|
|
DFAS San Diego
Customer Service
|
|
Vendor
Pay
|
1-800-756-4571
Option 2, option 4
(614) 693-8507
Option 2, option 4
|
|
|
DFAS Seaside
Customer Service
|
|
Vendor
Pay
|
1-800-553-0527
(315) 709-6001
|
|
|
DFAS St. Louis
Customer Service
|
|
Vendor
Pay
|
1-800-756-4571
Option 2, option 5
(614) 693-8507
Option 2, option 5
|
