CCR Strong Password
Update
On
December 21, 2008 the Central Contractor Registration (CCR)
implemented a mandatory information assurance change to the system
to enhance the safety of your records and align the management of
registrations with industry best practices. This change implements
a strong Password and User ID.
Due to the overwhelming positive response
from the CCR community, we are experiencing a higher than normal
volume of calls and emails to the help desk. Please be advised that
we are extending the timeframe to update accounts from June to
December 21, 2009.
You now can update to the strong ID and
Password during your anniversary renewal month. By extending the
timeframe for which you may update your account, we are expecting
our helpdesk will experience a more evenly distributed response
from the user community and thereby minimize current wait times of
individuals standing in queue.
If you currently have a CCR record and
need to access or change your record prior to your anniversary
renewal month, you will need to create the new ID and Password
first.
You may also use our Frequently Asked
Questions (FAQs) to learn more about this process at http://www.ccr.gov/FAQ.aspx#accounts.
The previously posted FAQs for renewing your registration have been
reviewed and clarified since the December 21 implementation
date.
We
apologize for any inconvenience you experienced during the past few
weeks and understand any frustration this change may have caused.
Our goal is to support you, and as a result, our CCR team is
working hard to resolve all current major issues quickly, answer
all of your questions, and provide resources to help you through
this process. By working with our business partners and increasing
the number of resources available to serve you, we are anticipating
steady improvement of the current situation over the next few
weeks. We appreciate your patience during this
transition.
For additional information, go to
http://www.ccr.gov
